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Account information

  • What do I do if I receive an “API call rate limit has been exceeded” email?

    The exceeding of API calls limit means that your number of active users generating API calls exceeds the limit of your current plan. Whenever your app generates more API calls per second than is allow...

  • Do you provide free or trial plans for customers?

    Yes, QuickBlox provides a free (Basic) plan for our customers. Register for a QuickBlox account and start building your applications and projects now. Check out our easy-to-use QuickBlox code samples ...

  • What is the maximum file size limit per QuickBlox plan?

    The file size limit depends on which QuickBlox Cloud plan you are subscribed to: Basic - 10 MB Starter - 25 MB Growth - 50 MB HIPAA - 50 MB Enterprise plan customers can set up a custom file size and ...

  • How do I contact the support team?

    Please see our support page. Feel free to check our official documentation for more information that will help you to integrate QuickBlox services into your applications / projects or contact our Supp...

  • GDPR requests

    If you have any concerns or questions regarding GDPR, feel free to submit a ticket or send an email to gdpr@quickblox.com and our Support team will be happy to help you....