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Frequently Asked Questions (FAQ)

  1. Chat

    1. Why do I receive the error, "Socket closed by remote peer."?
    2. How many users can join a group chat?
    3. How can I moderate real-time chat messages?
    4. See all 13 articles »
  2. Video calling / Conferencing

    1. Why do I get a ‘Failed to create EGL context’ error message on the Android SDK?
    2. How do I switch device cameras (front/back) during a video call?
    3. How do I notify users of incoming video calls when an application is terminated or in the background mode?
    4. See all 12 articles »
  3. Push notifications

    1. How do users retrieve chat messages that are delivered when the user is offline?
    2. How many push notification subscriptions can be created for one application user?
    3. How do I notify users of incoming video calls when an application is terminated or in the background mode?
    4. See all 8 articles »
  4. Account information

    1. How do I cancel my QuickBlox subscription?
    2. What should I do if my account is suspended?
    3. How do I get an email notification with daily statistics?
    4. See all 11 articles »
  5. General (QuickBlox)

    1. Do you provide ready-to-use messenger and video calling applications?
    2. How can I remove my personal data (protected by GDPR) from QuickBlox?
    3. Which Cloud hosting providers can I use to host my application?
    4. See all 4 articles »
  6. General (technical)

    1. What file extensions are allowed?
    2. API error types and descriptions
    3. How do I run the QuickBlox code samples for my platform / framework?
    4. See all 8 articles »
  7. Custom Objects

    1. How can I use emojis in my messages
    2. Is there an API to get a list of all Custom Object classes?
    3. What’s the difference between custom objects and content modules?
    4. See all 4 articles »
  8. User Module

    1. Which symbols are allowed for use in the login field?
    2. How do I add additional profile information to a user?
    3. How do I add an avatar to a chat user?
    4. See all 23 articles »