Start a conversation

User Module

  • Is it possible to change / reset a user’s password via email?

    Yes, it is possible to change or reset a password. Please check our official documentation on how to reset user passwords using Server API: Users. And check the “Users” section of our official documen...

  • How do I create a user with login and password?

    There are three options for creating user logins and passwords: 1. Using QuickBlox SDKs. This option is used if you build your application with QuickBlox SDKs. You can find information in the “Users” ...

  • Can I log into Chat via Facebook?

    Yes, you can. In order to log in via Facebook correctly, you need to include the following information: Social provider - Facebook; Access token - Social network provider's access token. AccessTokenSe...

  • How do I store / check a valid user session?

    If you create a user session, the session will expire in 2 hours after the last request to the QuickBlox API. After this you will receive a Required session does not exist message. In this case the se...

  • Is it possible to change a user ID?

    It’s not possible to change a user ID as this is the ID of the record's creator and must be unique in the database. Feel free to check our official documentation for more information that will help yo...

  • How can I retrieve a user by ID?

    Please check our detailed documentation to find out how to retrieve a user by ID as well as by using other filters. iOS SDK - Users | iOS SDK | QuickBlox Android SDK - Users | Android SDK | QuickBlox ...

  • How do I retrieve a list of users by tags?

    It’s possible to retrieve users by tags, ID, email, login, full name, phone number and external user ID using iOS, Android, or JavaScript SDKs. Please review the corresponding section in our official ...

  • Can I delete a QuickBlox user account within the QuickBlox Dashboard?

    Yes, you can. The easiest way is to: 1. Log in to your QB account; 2. Choose your app; 3. Go to the Users section and check off the boxes against the users you want to delete. 4. Click on the Remove s...

  • How do I generate an application / user session token?

    In order to generate a user session token, you need to first create the session. Details regarding the generation of session tokens using QuickBlox Server/REST API can be found here: Authentication. I...

  • Why do I get a “Token is required” error when I attempt to log in?

    The error means that you are trying to perform a query without creating a user or application session first. Please follow instructions on how to correctly create sessions here: Authentication and ref...