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Frequently asked questions

  • Offline messaging feature (iOS/Android/JavaScript/React Native/Flutter)

    The offline messaging feature is available for all QuickBlox SDKs. You can find more information regarding the implementation of offline messaging for each our SDK by following the links below: iOS SD...

  • Can we use Q-municate code and what we can/can't change in it?

    Android Q-municate is an open source code (GitHub - QuickBlox/q-municate-android: Qmunicate Android chat application) that allows you to create an app with video, audio and messaging features the same...

  • API call rate limit has been exceeded email

    The exceeding of API calls limit means that you have a lot of active users who generate the amount of API calls which exceeds the limit of your current plan. Please be informed that if at some point o...

  • Chat issue

    I have used Video chat app using QB sample credentials. I have 1 video chat app installed on both of my iOS devices.  When both devices are on the same network the video quality is much better but whe...

  • Chat module in the list of users not loading

    Why is my chat module in the list of users not loading? You need to look through sample codes and find [QBUsers userWithDelegate:..] query. And look into delegate method, what this query returns and p...

  • Chat and PostWall features

    I want my app to support both Chat and PostWall features. Is there a way to integrate the chat with my own PostWall? Or is it available in the SDK already? Yes, you can. Please check iOS and Android c...

  • How to receive an invoice if I upgraded to Startup/Growth/HIPAA plans?

    Feel free to contact our support and we will reply to you as soon as possible: Start a new conversation - QuickBlox Help Center Please provide us with your register email for QuickBlox Admin account o...

  • Logging in to QuickBlox via Facebook

    We have a number of implementations where users log in with their Facebook account; the QuickBlox account is created separately. Also in “Users API” you will find that you may log in with your Faceboo...

  • Peer to Peer Traffic

    How much storage/traffic will be used, if I started a video call to a person using iPhone for 1 hour? When you are doing a Peer to Peer video call to a person, the only traffic that will be used on th...

  • API error types and descriptions

    You can find more information about errors you have encountered here: API errors If case you have not found an explicit answer regarding the encountered error or it is absent in our documentation, fee...