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Frequently asked questions

  • How to contact our Support team?

    If you have not found answers to your questions in our Help Center articles, feel free to send a message to our support: Submit a ticket Our support reply to you as soon as they can. When you have a t...

  • Chat feature

    How do I add chat feature to my already established mobile app? Please look at the chat our clear chat code samples that might be helpful for implementation of our SDKs in your projects: Code Samples ...

  • Calls and the troubleshooting tips

    WebRTC technology (Web Real-Time Communication) for audio/video calls is emploeyd at QuickBlox. WebRTC allows real-time media (audio/video streams) exchange between client-side devices. There are two ...

  • Usage Allowance

    Is the 10GB traffic / storage per month for each application or per account? The Basic plan is a subject to fair usage allowance. Your application use our Cloud server. You will not be cut off at 10GB...

  • Video conference calling

    Is it possible to create video conference calling app be made using QuickBlox’s SDK's and API? Yes, it is possible. Please review our iOS, Android and JavaScript (Web) code samples for better understa...

  • Group chat user limits

    What is the limit with the group chat application for developers? And how many users can join in the group chat? There are no limits to group chats - all things are unlimited for developers....

  • Do you provide free or trial plans for customers?

    Yes, QuickBlox provide free (Basic) plan for our customers. Feel free to register a new QuickBlox account and start building your applications and projects with QuickBlox services. You can use functio...

  • Screen sharing during a video call

    Screen sharing functionality is available for our Android, iOS, JavaScript SDK and samples of implementation you can find here: Code Samples | QuickBlox Here is the Quick Start guide regarding how to ...

  • API call rate limit has been exceeded email

    The exceeding of API calls limit means that you have a lot of active users who generate the amount of API calls which exceeds the limit of your current plan. Please be informed that if at some point o...

  • Offline messaging feature (iOS/Android/JavaScript/React Native/Flutter)

    The offline messaging feature is available for all QuickBlox SDKs. You can find more information regarding the implementation of offline messaging for each our SDK by following the links below: iOS SD...