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Frequently asked questions

  • How to contact our Support team?

    If you have not found answers to your questions in our Help Center articles, feel free to send a message to our support: Submit a ticket Our support reply to you as soon as they can. When you have a t...

  • Chat feature

    How do I add chat feature to my already established mobile app? Please look at the chat our clear chat code samples that might be helpful for implementation of our SDKs in your projects: Code Samples ...

  • Calls and the troubleshooting tips

    WebRTC technology (Web Real-Time Communication) for audio/video calls is emploeyd at QuickBlox. WebRTC allows real-time media (audio/video streams) exchange between client-side devices. There are two ...

  • Usage Allowance

    Is the 10GB traffic / storage per month for each application or per account? The Basic plan is a subject to fair usage allowance. Your application use our Cloud server. You will not be cut off at 10GB...

  • Video conference calling

    Is it possible to create video conference calling app be made using QuickBlox’s SDK's and API? Yes, it is possible. Please review our iOS, Android and JavaScript (Web) code samples for better understa...

  • Do you provide free plans for customers?

    Yes, QuickBlox provide free (Basic) plan for our customers. Feel free to register a new QuickBlox account and start building your applications and projects with QuickBlox services. Here you can find m...

  • Screen sharing during a video call

    Screen sharing functionality is available for our Android, iOS, JavaScript SDK and samples of implementation you can find here: Code Samples | QuickBlox Here is the Quick Start guide regarding how to ...

  • Group chat user limits

    What is the limit with the group chat application for developers? And how many users can join in the group chat? There are no limits to group chats - all things are unlimited for developers....

  • Chat issue

    I have used Video chat app using QB sample credentials. I have 1 video chat app installed on both of my iOS devices.  When both devices are on the same network the video quality is much better but whe...

  • Can we use Q-municate code and what we can/can't change in it?

    Android Q-municate is an open source code (GitHub - QuickBlox/q-municate-android: Qmunicate Android chat application) that allows you to create an app with video, audio and messaging features the same...