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Gathering logs guides

  • Gathering logs (issues with chat)

    In this case we need to gather full REST + XMPP logs from the very start of an application till the wrong behaviour/error comes up. Please provide QuickBlox Support with logs in .txt format as an atta...

  • Gathering logs (issues with video/audio calls)

    In this case we need to gather full REST + XMPP logs + WebRTC logs in .txt format as an attachment to this conversation/ticket. Therefore, in addition to the logs related to issues with chat Gathering...

  • Gathering logs (issues with Janus/conference calls)

    If you use a QuickBlox Janus server for conference calls, the logs can be enabled as follows:     a. On iOS:  [QBRTCConfig setLogLevel:QBRTCLogLevelVerbose];    b. On Android:  QBRTCConfig.setDebugEna...