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Gathering logs guides

  • Gathering logs (iOS application crash)

    You can gather crash logs in the following ways:    a. App is not in production: https://stackoverflow.com/questions/17802662/exception-breakpoint-in-xcode    b. App is in production: https://try.cras...

  • Gathering logs (issues with chat)

    In this case we need to gather full REST + XMPP logs from the very start of an application till the wrong behaviour/error comes up. Please provide QuickBlox Support with logs in .txt format as an atta...

  • Gathering logs (issues with video/audio calls)

    In this case we need to gather full REST + XMPP logs + WebRTC logs. Therefore, in addition to the logs related to issues with chat Gathering logs (issues with chat) - QuickBlox Help Center the followi...

  • Gathering logs (issues with Janus)

    If customer uses Janus, the logs can be enabled as follows:      a. On iOS:  [QBRTCConfig setLogLevel:QBRTCLogLevelVerbose];    b. On Android:  QBRTCConfig.setDebugEnabled(true);    c. On JS: Enabled ...