What payment methods do we accept?
We accept debit/credit cards (MasterCard, Visa, American Express, UnionPay, Discover, Diners Club) and PayPal. Feel free to check our official…
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Why did my payment fail?
Declines may be caused by a variety of reasons:– The card was expired. – The card is invalid. – There…
Read MoreWhy do I receive “QuickBlox: your account inactivity” email?
Sometimes you can receive notification about account inactivity. Account inactivity notifications are usually sent if there have been no API…
Read MoreWhy do I receive “Something went wrong” when go to the “Billing” page in the Admin panel?
You can encounter this issue if you use an outdated Enterprise version of our server software or your attached CC…
Read MoreHow can I submit a ticket?
If you continue to have questions after reviewing the documentation, our support team is happy to further assist. Our ticketing…
Read MoreHow can I delete QuickBlox account and remove my personal data?
In order to delete your QuickBlox account, please submit a ticket with “Delete QuickBlox account” in the Subject field or…
Read MoreWhich QuickBlox SDKs support offline messaging (Push Notifications)?
The offline messaging feature is available for all QuickBlox SDKs. You can find more information about the implementation of offline…
Read MoreHow do I configure chat and video calling push notifications and offline messaging?
There are several basic steps needed to successfully enable push notifications: 1. Enable chat alerts in the QuickBlox Dashboard using…
Read MoreHow do I configure push notifications for Android in Firebase Console and Dashboard?
To configure push notifications for Android, please check our official documentation with detailed instructions: Push Notifications | Android SDK |…
Read MoreDoes QuickBlox support VoIP notifications for iOS?
QuickBlox iOS SDK supports VoIP notifications in the background/non-running state but the implementation of this functionality depends on application workflow…
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