How do I receive an invoice if I upgrade to Starter/Growth/HIPAA plans?
We send invoices to your registered email address every month. If for some reason you have not received an invoice,…
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Why am I unable to register for a QuickBlox account?
If during the sign up process you receive the error “Email did not pass validation rules”, please do the following:…
Read MoreHow do I upgrade my current plan?
You can upgrade your plan by following these steps: In order to upgrade to the Enterprise plan, please contact our…
Read MoreHow do I get an email notification with daily statistics?
This feature is available only for customers with an Enterprise instance. If you are interested in the Enterprise Plan please…
Read MoreWhat should I do if my account is suspended?
If you receive a message that your QuickBlox account is suspended, please contact our Support team by submitting a ticket…
Read MoreHow do I cancel my QuickBlox subscription?
If you would like to cancel or downgrade your QuickBlox subscription, please submit a ticket in the QuickBlox Help Center…
Read MoreHow can I check the total number of users in my application?
You can find out how many users you have in an application by following these steps: 1. Log into your…
Read MoreWhat is data retention policy?
Data retention policy is the automatic deletion of chat history and content over a given period of time. The period…
Read MoreWhere can I find all my invoices?
We send invoices to your registered email address every month.If an invoice is missing or you want us to resend…
Read MoreHow can I change an email address for a QuickBlox account?
To change an email address for your QuickBlox account, you need to do the following:1. Log in to your QuickBlox…
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