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Gathering logs (issues with video/audio calls)

In this case we need to gather full REST + XMPP logs + WebRTC logs.

Therefore, in addition to the logs related to issues with chat Gathering logs (issues with chat) - QuickBlox Help Center the following code snippet needs to be added:


   a. On iOS:

Check how to enable WebRTC stats reporting here:

   b. On Android: 

// Enables WebRTC work logging


   c. On JS:

Please provide QuickBlox Support with logs in .txt format as an attachment to this conversation/ticket.

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  1. Maksym Pidhorbunskyi

  2. Posted
  3. Updated