In this case we need to gather full REST + XMPP logs from the very start of an application till the wrong behaviour/error comes up.
Please provide QuickBlox Support with logs in .txt format as an attachment to this conversation/ticket.
a. On iOS
Objective-C
// Enables Quickblox REST API calls debug console output
[QBSettings setLogLevel:QBLogLevelDebug];
// Enables detailed XMPP logging in console output
[QBSettings enableXMPPLogging];
Swift
// Enables Quickblox REST API calls debug console output.
QBSettings.setLogLevel(QBLogLevel.debug)
// Enables detailed XMPP logging in console output.
QBSettings.enableXMPPLogging()
b. On Android:
// Enables Quickblox REST API calls debug console output
qbSettings.setLogLevel(LogLevel.DEBUG);
// Enables detailed XMPP logging in console output
QBChatService.setDebugEnabled(true);
c. NodeJS logs: https://docs.quickblox.com/docs/js-setup#custom-endpoints (debug: { mode: 1 }, // set DEBUG mode)
WebRTC stats reporting: https://docs.quickblox.com/docs/js-video-calling-advanced#webrtc-stats-reporting
Maksym Pidhorbunskyi
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